In 2021, the vast majority (94%) of EU enterprises with at least 10 employees and self-employed people used a fixed broadband connection to access the internet. Most EU enterprises were also present online: 78% had a website, 59% used social media and 22% had e-commerce sales (in 2020).
The uptake of information and communication technologies (ICT) by businesses has the potential to improve services and products as well as to increase competitiveness. It can have a profound impact on how businesses are run, touching upon a range of aspects such as how they organise their production or service provision processes, as well as their internal or external communication.
Source:
Eurostat, 20 January 2022